Shipping Policy
Effective Date: September 1, 2026
At Litmark, we work to get your order delivered safely and as quickly as possible across India.
1. Shipping Charges
- Free shipping on all orders of ₹399 and above.
- Orders below ₹399 may have a shipping charge, which will be displayed at checkout before you place your order.
- Shipping charges may vary depending on the delivery location and order details.
2. Order Processing
- Orders are generally processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.
3. Delivery Time
Most orders are delivered within approximately 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
4. Order Tracking
Once your order is dispatched, you will receive a tracking link or tracking details. You can use these details to monitor your shipment.
If your tracking information has not been updated for an extended period, please contact us and we will assist you.
5. Incorrect Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.
Litmark is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
If an order is returned to us because of an incorrect address or repeated delivery attempts, additional shipping charges may apply for re-shipping.
6. Delayed or Lost Orders
While we work with reliable courier partners, occasional delays can occur due to circumstances outside our control.
If your order appears to be significantly delayed or is reported as lost by the courier, please contact us so we can investigate the shipment with our delivery partner.
7. Damaged Package
If your package arrives visibly damaged, please take photos or a video of the package before opening it and contact us as soon as possible.
This helps us investigate the issue with the courier and provide appropriate assistance.
8. Contact Us
For any shipping-related questions or assistance with your order, please contact our support team through the contact details provided on our website.
Litmark
Made to express you.
